My 2013 in writing and speaking

This content originally appeared on this is rachelandrew.co.uk and was authored by this is rachelandrew.co.uk

In December I wrote It Is Never Done, a post about how we often don’t take the time to look back at the things we have finished, and celebrate them. I’ve written a more personal post about how tough 2013 was in many ways, but I also believe I have produced some of my best work as a writer this year. I’ve taken a step away from writing about web development and towards writing about being a business person on the web. I am really enjoying sharing my experience of 13 years in business – both in client services and as a product company.

Here are some of the articles, podcast interviews and presentations from 2013 that I think are most useful to those of you running businesses or launching new projects and products this year.

Taking payments and being paid

• A hostile environment – Payments, the PCI DSS and UK Digital Businesses
• Preventing accounting chaos in your product business with Xero
• Credit and Risk – getting paid for your work
• A List Apart – Pricing Underpins Everything You Do

Side projects and product business

• Making your product a first class citizen
• The Bootstrapped Product Resource List
• My interview on the Chasing Product podcast
• On Smashing Magazine – Start Small and Listen
• A List Apart – How do you go on vacation?
• Unfashionably Profitable
• Working from home and the proper business

Technical Support

• My talk at Industry Conf: All of a sudden … no luck!
• Support Ops podcast – episode 24
• Review of Snappy – Customer Service Simplified

Industry and personal thoughts

• Nothing to fall back on
• A List Apart – You Can’t Do Everything
• Conversations with my teenager about the Internet
• A List Apart – The Local Shops of the Web
• Women, speaking and online abuse

This content originally appeared on this is rachelandrew.co.uk and was authored by this is rachelandrew.co.uk

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