Survey of Web Accessibility Practitioners #3 Results

The results of WebAIM’s 3rd Survey of Web Accessibility Practitioners are now available. This was a follow-up survey to previous surveys conducted April 2014 and April 2018. There were 758 valid survey responses. Below are several items of interest. Web accessibility practitioners report being notably older than respondents to other web design/development surveys (as reported […]


This content originally appeared on WebAIM Blog and was authored by Jared Smith

The results of WebAIM’s 3rd Survey of Web Accessibility Practitioners are now available. This was a follow-up survey to previous surveys conducted April 2014 and April 2018. There were 758 valid survey responses. Below are several items of interest.

  • Web accessibility practitioners report being notably older than respondents to other web design/development surveys (as reported in the 2020 Stack Overflow survey).
  • 57% of respondents were male, 40% of respondents were female (5 times higher than the broader design/development field), and 3% non-binary, genderqueer, or gender non-conforming (twice as high as the broader design/development field).
  • 29% of respondents indicated having a disability (15 times higher than the broader design/development field).
  • The average reported salary was at least $73,000, notably higher than the broader design/development field. Salaries of web accessibility practitioners have increased steadily over time.
  • Female respondents earn an average of at least $6,100 less than their male counterparts, a notably increased gap from $2,100 reported in 2018.
  • Respondents with disabilities reported an average of at least $1,800 less than respondents without disabilities, a notably decreased gap from $4,200 in 2018.
  • Mac OS is now the most common operating system. Chrome dominates with 63% of respondents reporting it as their primary browser.
  • Respondents are generally pessimistic about web accessibility progress over time with 87% indicating that accessibility has gotten worse or not improved over the last year.
  • 21% of respondents from corporations/industry reported receiving a lawsuit, threat of lawsuit, or OCR complaint compared to 39% of respondents (nearly double) from educational institutions.
  • NVDA (37%) and VoiceOver (35%) are the most commonly used screen readers for testing, compared to only 16% for JAWS (down from 37% in 2014).
  • Axe, browser developer tools, and WAVE are reported as the most commonly used testing tools.
  • 76% of respondents indicate that ARIA has made the web more accessible, though that sentiment is much lower among respondents with disabilities and with more accessibility experience.
  • A strong majority (67%) of respondents rate web accessibility overlays, plugins, or widgets as not at all or not very effective. Respondents with disabilities were even less favorable with 72% rating them not at all or not very effective, and only 2.4% rating them as very effective.

There is much, much more in the survey results article.


This content originally appeared on WebAIM Blog and was authored by Jared Smith


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