When to Use Context Methods: Field and Diary Studies

This content originally appeared on NN/g latest articles and announcements and was authored by Kate Moran, Maria Rosala

Summary: Context methods provide an understanding of users’ real-life settings and behaviors. They inform the design of products and services.

Some UX-research methods involve asking users to pretend they’re in a realistic but hypothetical situation. For example, in a usability test, participants may be given the task to book a hotel room for an upcoming vacation to Croatia.

Other UX-research methods like interviews, surveys, and focus groups can involve asking people to describe how they did something in the past. For example, in an interview, we might ask a participant to tell us about the last time that they booked a vacation.

While we hope that users will remember important details or behave as if they really were planning a vacation, there might some important contextual information we’d miss out on by using these user research methods alone.

This content originally appeared on NN/g latest articles and announcements and was authored by Kate Moran, Maria Rosala

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Kate Moran, Maria Rosala | Sciencx (2021-12-05T17:00:00+00:00) When to Use Context Methods: Field and Diary Studies. Retrieved from https://www.scien.cx/2021/12/05/when-to-use-context-methods-field-and-diary-studies/

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" » When to Use Context Methods: Field and Diary Studies." Kate Moran, Maria Rosala | Sciencx - Sunday December 5, 2021, https://www.scien.cx/2021/12/05/when-to-use-context-methods-field-and-diary-studies/

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" » When to Use Context Methods: Field and Diary Studies." Kate Moran, Maria Rosala | Sciencx [Online]. Available: https://www.scien.cx/2021/12/05/when-to-use-context-methods-field-and-diary-studies/. [Accessed: ]

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