Announcing the 2022 Build Partner Program Year

At Twilio, our partners are more than an extension of our sales team, they’re an integral part of our long-term strategy. Helping Partners accelerate their Twilio growth trajectory is a top priority. Each calendar year we take the opportunity to evolve the Twilio Build Partner Program, for Consulting Partners, (companies that build solutions for customers) and Technology Partners (companies that embed or integrate Twilio into their solutions) so they can successfully grow their customer engagement business with Twilio.

Each partner type (Consulting and Technology) has its own program to best meet their needs and support their success.

Consulting Partner Program Overview

The 2022 Consulting Partner Program builds on the changes we made in 2021 with new benefits to strengthen the foundation for our partners to develop and grow profitable Twilio practices around our customer engagement vision.

2022 Consulting Partner Benefits by tier include:

2022 Consulting Partner Certification Requirements

Many Twilio partners significantly increased their investment in skills in 2021. Therefore, for 2022 we expanded our Build certification requirements for Silver and Gold tier partners to reflect the investment made in advancing their skills and expertise. All partners have until the end of June to meet any new 2022 certification requirements for their assigned tier level.

Silver partners for 2022 will need 10 Build certified resources (an increase of five) and five sales certified resources (an increase of two).

Gold partners for 2022 will need 15 Build certified resources (an increase of five) and ten sales certified resources (an increase of five).

2022 Consulting Partner Revenue Requirements

2022 revenue requirements are reflected in the table below. Twilio calculates closed-won influenced revenue on a trailing 365-day basis. Partners should work with their Twilio partner team to ensure any influenced revenue is tracked correctly. The best way to do this is to always use deal registration in the Build Community for any sourced opportunities.

We are excited for what’s ahead and the incredible things we will build with our consulting partners as we continue building the next generation of customer engagement together.

To learn more about the 2022 Build Consulting Partner Program, download the 2022 program guide from the Twilio Partner page or login to the Build Community. For those interested in joining the Twilio Consulting Partner Program, sign up today.

For general questions about Twilio’s partner programs, please email build@twilio.com.

Technology Partner Program

In 2022, Twilio is investing in new ways for Technology Partners to increase pipeline and drive joint value. The 2022 Technology Partner Program provides Partners with opportunities to align Sales and GTM teams to co-create value and simplify the purchasing experience for our joint customers as they deploy their engagement solutions.

Twilio’s Technology Partner Program benefits are based on the Partner tier and investment on the Twilio Platform. 2022 Technology Partner Benefits by tier include:

2022 Technology Partner Program Requirements

We are enhancing the Technology Partner Program requirements to focus efforts on driving long-term value for our mutual customers. Below are the 2022 Technology Partner Program requirements by tier. Twilio calculates revenue requirements on a trailing 365-day basis.

Technology Partners and their Partner Management team will work together to meet requirements during the calendar year. Partner tier can be modified based on requirements met and forecasted revenue.

We are excited about the focus and investment in our Technology Partners in 2022 as we continue to jointly create value for our mutual customers. For more information, check out the Twilio Build Partner Program or sign up for the Technology Partner Program.

If you are an existing Technology Partner and have any questions regarding these requirements or your assigned program tier, please email build@twilio.com.