Three Methods to Increase User Autonomy in UX Design

Designers should help people use interfaces in ways that align with personal preferences and priorities.


This content originally appeared on NN/g latest articles and announcements and was authored by Tanner Kohler

Summary: Designers should help people use interfaces in ways that align with personal preferences and priorities.



Wars have been waged over autonomy. Having the freedom to do things in your own way is considered by some to be one of the three fundamental human needs . The irony is that all too often users are forced to complete tasks in narrowly defined ways that do not reflect their priorities or preferences. This lack of freedom can make users feel a bit like cattle that are forced into cattle chutes, which are used to examine animals or load them onto trucks.

Protecting users’ ability to make choices is so important that in 2020, the California Privacy Rights Act (CPRA) defined a “dark pattern” as “a user interface designed or manipulated with the substantial effect of subverting or impairing user autonomy , decision making , or choice. ” While designing workflows without much variation is not inherently a deceptive pattern , this definition highlights the importance of supporting users’ need to make choices by giving them control and flexibility

Definition: Autonomy is the ability to use an interface, product, or service in a way that aligns with personal preferences and priorities .



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This content originally appeared on NN/g latest articles and announcements and was authored by Tanner Kohler


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