This content originally appeared on NN/g latest articles and announcements and was authored by Christian Rohrer
Summary: Modern day UX research methods answer a wide range of questions. To help you know when to use which user research method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process
The field of user experience has a wide range of research methods available, ranging from tried-and-true methods such as lab-based usability testing to those that have been more recently developed, such as unmoderated UX assessments.
While it's not realistic to use the full set of methods on a given project, nearly all projects would benefit from multiple research methods and from combining insights. Unfortunately, many design teams only use one or two methods that they are most familiar with. The key question is what to use when. To better understand when to use which method, it is helpful to view them along a 3-dimensional framework with the following axes:
The following chart illustrates where 20 popular methods appear along these dimensions:
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This content originally appeared on NN/g latest articles and announcements and was authored by Christian Rohrer
Christian Rohrer | Sciencx (2022-07-17T16:00:00+00:00) When to Use Which User-Experience Research Methods. Retrieved from https://www.scien.cx/2022/07/17/when-to-use-which-user-experience-research-methods/
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