Twilio Professional Services for Email

As you embark on your journey with Twilio SendGrid, two tasks may be ahead of you:

• Building the ideal email application for your business
• Operating an email program that thrives in a highly dynamic environment

Easy to say and a lot harder to do! Luckily, Twilio Professional Services can help. From short term onboarding engagements to longer term email deliverability and email program management services, our offerings will help you accelerate your time to launch, minimize risk, and achieve more with your Twilio SendGrid application.

Whether you are an individual business or an independent software vendor (ISV) with a more complex environment, we’ve been there, we know what to expect, and we have the expertise to make your email program thrive.

What we offer

Twilio Professional Services can help you accelerate your progress at any stage of building and maintaining your email program.

Email Onboarding

Our affordable email onboarding engagements offer directed guidance through the process of architecting and building your email application. We provide technical expertise throughout a new implementation of any size. We also support re-architecting and optimizing accounts that were not set up correctly the first time. We have seen it all! From migrations to tailored account structures for B2C and B2B business models, we’ll make sure your email program is ready for peak volume.

Email Deliverability

Deliverability consultants specialize in the art and science of operating an email program that reaches target inboxes and inspires healthy user engagement. Whether you need help addressing existing deliverability issues or are looking to build a long-term email strategy that can improve your ROI, we have services that will help you achieve your email program goals.

Email Managed Services

Twilio Email Program Managers serve as a long term strategic partner and are extensions of your email team. We are Twilio SendGrid product experts and help build, manage, and scale your email program with your initiatives and goals as our top priority. Harnessing experience from across all industries, Email Managed Services will strategically enhance your email program for long term success.

How to get started with Twilio Professional Services

If you have a Twilio Account Executive, you can reach out to them and ask for Twilio Professional Services to help you with your Twilio SendGrid application. Or, you can learn more about Professional Services and submit a request for assistance here. Lastly, if you'd like to better understand our customer onboarding methodology, this article explores our process in more depth.

Twilio SendGrid Resources to build independently

The benefits of having dedicated experts by your side while you navigate this process are undeniable. However, if you plan to build and operate independently, these resources will help:

• Twilio SendGrid Onboarding Guide
• Twilio SendGrid Technical Documentation
• Twilio SendGrid Support Center
• Twilio SendGrid Deliverability Guides
• Twilio SendGrid Blog

We’re ready to help

We are world class email experts and we’re excited to see your program thrive. Connect with Professional Services today so that we can help you build an optimal, scalable, high-performing email program with Twilio SendGrid.

Abby Ford is the Content Manager for Twilio’s Professional Services team. She can be reached at aford [at] twilio.com.