This content originally appeared on TPGi and was authored by Anthony Priore
Solutions Engineer
Full-Time // Remote
At TPGi, you’ll be part of a global team of experts focused on helping our clients build an accessible future. Every day, we advise our clients as they build new digital experiences for their customers, including websites, mobile applications, streaming platforms and even in-person kiosks! As a division of Vispero, the world’s leading assistive technology provider, we know how important it is to ensure these digital experiences are inclusive and meet the needs of people with disabilities.
As a Solutions Engineer, you are responsible for supporting the Sales process, assisting in defining the services to be offered to a prospect, and generating estimates for the services to be delivered in a customer engagement. Successful individuals will have a thorough understanding of how to approach digital accessibility, inclusive of WCAG 2.1 A/AA and/or Section 508 standards. Furthermore, the Solutions Engineer must be able to evaluate what need a customer has relative to accessibility, be able to define a reasonable scope of work to help meet the client’s need, and subsequently distinguish between varying levels of content complexity to provide accurate estimates of the work to be performed for a prospect. The successful candidate must be able to thrive in a fast-paced, dynamic environment and demonstrate the ability to prioritize and multi-task a variety of demanding assignments without a degradation of work quality.
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Duties Responsibilities
- Review digital content and be able to understand technically how complex the pages are for accessibility testing/review purposes
- Work closely with Sales to be the trusted technical voice during the Solutions Engineering process including assisting in defining the accessibility services to be offered to prospects and customers.
- Be responsible for reviewing content, defining scope, and estimating the work to be performed and delivered in customer engagements.
- Configure engagements on TPGi’s ARC platform which will be used to perform accessibility reviews.
- Be the curator of estimating models, and accountable for regularly refining those with updates garnered through feedback obtained in post project reviews of prior project estimating accuracy
- Be accountable for the regular re-racking of priorities based on Sales input
- Interact with proposal writers to provide timely responses to customer inquiries
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Abilities:
- Familiarity/experience working with HTML, CSS and JavaScript.
- Customer-centric focused with attention to detail.
- Strong writing skills are desirable for the proper identification of scope, and exclusion of non-scope items
- Aptitude to handle quick turnaround times and the reprioritization of work tasks.
- Strong working knowledge of Microsoft Office Suite.
- Ability to communicate with confidence and authority on concepts and solutions.
- Capability to understand technical information from prospects and customers.
Education
- Bachelor’s Degree in Engineering, Computer Science or related field
Experience
- 0-3 years experience (including internships) working with digital media, content, and user interfaces.
- Familiarity or experience working in digital accessibility.
- Foundational understanding of WCAG 2.0 & 2.1 A/AA and Section 508. (preferred)
- Prior experience in front-end web development is a significant plus.
Technical Skills
- Experience working with HTML, CSS and JavaScript.
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The typical salary range for this position is USD $50,000 – $80,000 depending on experience and can vary.
If you have a passion for excellence and want to work with an outstanding team of experts working in an exciting, challenging, fast-paced environment for the world’s leading assistive technology company, please send your resume to Careers@TPGi.com
Vispero and TPGi actively seeks to develop greater levels of diversity in our workforce and in our pipeline of future employees. We are committed to attract and retain candidates who have a passion for their work and encourage all individuals to apply. Vispero is an Equal Opportunity Employer.
The post Solutions Engineer appeared first on TPGi.
This content originally appeared on TPGi and was authored by Anthony Priore
Anthony Priore | Sciencx (2023-03-16T15:31:45+00:00) Solutions Engineer. Retrieved from https://www.scien.cx/2023/03/16/solutions-engineer-3/
Please log in to upload a file.
There are no updates yet.
Click the Upload button above to add an update.