Error-Message Guidelines

Design effective error messages by ensuring they are highly visible, provide constructive communication, and respect user effort.


This content originally appeared on NN/g latest articles and announcements and was authored by Tim Neusesser, Evan Sunwall

Summary: Design effective error messages by ensuring they are highly visible, provide constructive communication, and respect user effort.



Download a free poster of Jakob’s Usability Heuristic #9 at the bottom of this article.

Over 30 years ago, Jakob Nielsen created 10 Usability Heuristics as general guidelines for designing digital products. These heuristics equally apply today as they did back then. Usability heuristic #9 emphasizes the importance of good error-message design: "Help Users Recognize, Diagnose, and Recover from Errors." Effectively handling errors is crucial because it's one of the 5 quality components of usable experiences.

Definition : An error message is a system-generated interruption to the user's workflow that informs the user of an incomplete, incompatible, or undesirable situation according to the system's implementation.



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This content originally appeared on NN/g latest articles and announcements and was authored by Tim Neusesser, Evan Sunwall


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Tim Neusesser, Evan Sunwall | Sciencx (2023-05-15T05:00:00+00:00) Error-Message Guidelines. Retrieved from https://www.scien.cx/2023/05/15/error-message-guidelines/

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