Preparing for a Busy Sales Season? Here’s How to Not Mess Up the Customer Experience Post date March 21, 2025 Post author By Joanna Clark Simpson Post categories In business, customer-engagement, customer-experience, customer-service, customer-service-tips, dependable-delivery, UI/UX, ux design
Customers Say They Want Quicker Responses For Repeat Business Post date January 23, 2025 Post author By Joanna Clark Simpson Post categories In best-customer-service, consumer-facing-businesses, customer-service, customer-service-statistics, great-customer-service, prioritise-requests, startups, worst-customer-service
Holiday Shopping Trends Shaping 2024 Retail Strategies Post date October 27, 2024 Post author By Joanna Clark Simpson Post categories In business, consumer-behavior, holiday-shipping, holiday-shopping-trends, online-shopping, online-shopping-experience, shopping-budget, shopping-trends
Growing Your Business on the Back of Customer Experience Management Post date August 23, 2024 Post author By Joanna Clark Simpson Post categories In brand-loyalty, brand-reputation, consumer-feedback, consumer-issues, consumer-rights, customer-experience, customer-reviews, online-reviews
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