AI Empathy Is Getting Spooky Good—But Will It Ever Actually Care About You? Post date March 25, 2025 Post author By Karishma Sehgal Post categories In ai, ai-development, ai-driven-empathy, ai-empathy, ai-in-customer-service, ai-transparency-concerns, customer-experience, customer-service
Preparing for a Busy Sales Season? Here’s How to Not Mess Up the Customer Experience Post date March 21, 2025 Post author By Joanna Clark Simpson Post categories In business, customer-engagement, customer-experience, customer-service, customer-service-tips, dependable-delivery, UI/UX, ux design
Customers Say They Want Quicker Responses For Repeat Business Post date January 23, 2025 Post author By Joanna Clark Simpson Post categories In best-customer-service, consumer-facing-businesses, customer-service, customer-service-statistics, great-customer-service, prioritise-requests, startups, worst-customer-service
It’s Time to Retire the Customer Intimacy Value Discipline Post date November 13, 2024 Post author By Rodrigo Fernandes Post categories In business-theory, customer-centricity, customer-intimacy, customer-lifetime-value, customer-service, dealing-with-customers, what-is-customer-centricity, what-is-customer-intimacy
Here’s What 33 Months in Customer Support Taught Me Post date September 17, 2024 Post author By Aswin Barath Post categories In customer-engagement, customer-service, customer-support, customer-support-advice, customer-support-agent, customer-support-experience, dealing-with-customers, inbox-labels
Here’s What 33 Months in Customer Support Taught Me Post date September 17, 2024 Post author By Aswin Barath Post categories In customer-engagement, customer-service, customer-support, customer-support-advice, customer-support-agent, customer-support-experience, dealing-with-customers, inbox-labels
Effective Strategies for Handling Sensitive Issues With Customers Post date August 14, 2024 Post author By Social Discovery Group Post categories In customer-loyalty, customer-service, customer-success, good-company, how-to-deal-with-customers, learn-customer-success, professionalism-tips, understand-customer-needs
Going No-Code in Customer Service Automation — Everything You Need to Know Post date February 13, 2022 Post author By Thomas Schijf Post categories In ai, chatbots, conversational-ai, customer-service, no-code
Consumer Insights: The Secret Weapon Post date November 22, 2021 Post author By newsletters Post categories In consumer-behavior, customer-insight, customer-service, know-your-audience, marketing, newsletter, target-insight, writer-newsletters
Noonies Interview: Daria Leshchenko on the Role of Tech in Customer Support Post date November 6, 2021 Post author By Daria Leshchenko Post categories In ai-applications, customer-experience, customer-service, customer-support, founder-stories, noonies, noonies2021, startup
Using an Omnichannel Approach for Exceptional Customer Experience Post date September 29, 2021 Post author By Knowmax Post categories In customer-engagement, customer-experience, customer-service, good-company, knowledge-base-software, knowledge-management, omnichannel, omnichannel-software
7 Tips for Transforming CX with Live Chat Post date September 22, 2021 Post author By Rebekah Carter Post categories In customer-service, cx, live-chat, user experience, ux
Customer Engagement is the Key to Achieving Better CX Post date August 23, 2021 Post author By Knowmax Post categories In customer, customer-engagement, customer-experience, customer-service, customer-support, good-company, marketing, sales
Why You Should Start Using AI in Marketing (An Introductory Explainer) Post date August 13, 2021 Post author By Aston Rhodes Post categories In artificial-intelligence, customer-experience, customer-service, digital-marketing, email-marketing, marketing, marketing-strategies
How crypto startups can prevent customers’ anxiety Post date August 8, 2021 Post author By Daria Leshchenko Post categories In bitcoin, crypto, crypto-taxes, crypto-trading, cryptocurrency, customer, customer-service, investment
5 Tips to Win Customers With Your SaaS Brand Post date July 18, 2021 Post author By Zaheer Dodhia Post categories In affiliate-marketing, branding, customer-service, customer-success, digital-marketing, saas, saas-marketing, social-media
How We Communicate with 15000 Users/mo to Make Product Decisions Post date June 24, 2021 Post author By InVideo.io Post categories In customer-service, good-company, invideo, online-video-editor, online-video-platform, product-management, video-editing, video-marketing
How to Improve Customer Care Post date June 23, 2021 Post author By Hacker Noon Post categories In client-relationship, client-server, customer-experience, customer-rentention, customer-service, gamedev, gaming-industry, good-company
6 Best Zendesk Alternative Software for ECommerce in 2021 Post date June 15, 2021 Post author By HelpCenter Post categories In customer-service, customer-support, good-company, helpdesk, shopify, shopify-apps, zendesk, zendesk-apps
Benefits of Digital Transformation: Why Do We Need It Now More Than Ever? Post date June 4, 2021 Post author By Saigon Technology Solutions Post categories In business, business-strategy, companies-respond-to-covid-19, customer-service, digital-transformation, digital-transformation-guide, pandemic, post-pandemic
How to Easily Setup Live Video Customer Support on Shopify Post date May 28, 2021 Post author By David Post categories In customer-engagement, customer-experience, customer-loyalty, customer-service, customer-success, ecommerce, good-company, shopify
How to Create a Buyer Persona Road Map Post date May 3, 2021 Post author By Ben Harper Post categories In buyer-persona, customer-personnas, customer-service, digital-marketing, marketing, marketing-strategies, sales, sales-tips
6 Ways to Engage Your Customers and Keep Them Coming Back Post date May 1, 2021 Post author By kunal rajput Post categories In b2b-selling, communication, customer-experience, customer-service, customer-success, loyalty, quality, sales
6 Customer Retention Strategies Every Small Business Owner Should Know Post date April 26, 2021 Post author By Rumzz Bajwa Post categories In content-marketing, customer-acquisiton, customer-engagement, customer-relationship, customer-rentention, customer-satisfaction, customer-service, marketing
How To Keep Your Customers Coming Back: 5 Proven Strategies Post date April 7, 2021 Post author By Syed Balkhi Post categories In business, customer-experience, customer-rentention, customer-service, customer-success, digital-marketing, ecommerce, marketing
15 Things That Make Customer Service Key To Business Post date April 6, 2021 Post author By Jared Cornell Post categories In business, business-strategy, customer-experience, customer-service, customer-success, customer-support
5 Productivity Hacks Achievable by Integrating Slack and Zendesk Post date April 5, 2021 Post author By ZiniosEdge Software Technologies Post categories In customer-service, customer-support, customer-support-chatbots, slack, slack-integration, supercharge-your-productivity, ticketing-systems, zendesk
11 Customer Support Response Templates That Will Improve Your Email Management Post date April 2, 2021 Post author By Vineet Gupta Post categories In customer-engagement, customer-experience, customer-satisfaction, customer-service, customer-success, customer-support, customer-support-services, email-marketing
Things You Need To Know About Our Redesigned Google Chrome Extension Post date March 27, 2021 Post author By SalesQL Post categories In chrome-extension, customer-service, good-company, google-chrome, linkedin, marketing, sales, salesql-updates
AI Is Helping Marketers Predict Customer Behavior and Analyze Trends Post date March 20, 2021 Post author By kunalkeshaw Post categories In ai, ai-driven-marketing, ai-trends, artificial-intelligence, consumer-behavior, content-marketing, customer-service, marketing
How Robots Are Helping To Battle The Pandemic Post date March 15, 2021 Post author By TechSAA Post categories In Automation, customer-service, future, marketing, medicine, pandemic, robots, rpa
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