Chatbots Have Been Failing Us for 20 Years—Can AI Finally Fix It? Post date February 26, 2025 Post author By Social Discovery Group Post categories In ai-and-customer-insights, ai-customer-support, ai-in-customer-experience, customer-satisfaction, customer-success, customer-support, customer-support-experience, good-company
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Here’s What 33 Months in Customer Support Taught Me Post date September 17, 2024 Post author By Aswin Barath Post categories In customer-engagement, customer-service, customer-support, customer-support-advice, customer-support-agent, customer-support-experience, dealing-with-customers, inbox-labels
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