The AI Customer Service Agent: Jarvis or a Trojan Horse? Post date September 24, 2024 Post author By Susie Liu Post categories In ai-agent, ai-news, ai-use-cases, amazon-alexa, artificial-intelligence, customer-service-agent, replika, salesforce
Empathy in AI: Evaluating Large Language Models for Emotional Understanding Post date July 13, 2024 Post author By Simon Y. Blackwell Post categories In ai-research, emotional-intelligence-in-ai, empathy-in-ai, hackernoon-top-story, human-ai-interaction, pi-ai, replika, willow-ai