This content originally appeared on NN/g latest articles and announcements and was authored by Kara Pernice, Sarah Gibbons, Kate Moran, Kathryn Whitenton
Summary: Our UX-maturity model has 6 stages that cover processes, design, research, leadership support, and longevity of UX. Use our quiz to get an idea of your organization’s UX maturity.
UX maturity measures an organization’s desire and ability to successfully deliver user-centered design . It encompasses the quality and consistency of research and design processes, resources, tools, and operations, as well as the organization’s propensity to support and strengthen UX now and in the future, through its leadership, workforce, and culture.
Background
In 2006, Jakob Nielsen developed one of the earliest UX-maturity models , defining 8 phases of UX maturity . Each stage described UX presence in different organizational circumstances — from companies that engaged in absolutely no user research to ones that achieved peak focus.
Since then, much has changed in the field of UX: how we perform design and research, our knowledge about jobs, work, processes, tools, deliverables, leadership involvement, and, how enterprises view and prioritize UX into overall strategy. With these changes in mind, we have revised how UX maturity should be modeled and measured to incorporate the new norms and to describe the organizational evolutions we’ve witnessed in our thousands of clients and students over the past decade and a half.
Read Full Article
This content originally appeared on NN/g latest articles and announcements and was authored by Kara Pernice, Sarah Gibbons, Kate Moran, Kathryn Whitenton
Kara Pernice, Sarah Gibbons, Kate Moran, Kathryn Whitenton | Sciencx (2021-06-13T16:00:00+00:00) The 6 Levels of UX Maturity. Retrieved from https://www.scien.cx/2021/06/13/the-6-levels-of-ux-maturity/
Please log in to upload a file.
There are no updates yet.
Click the Upload button above to add an update.