This content originally appeared on DEV Community and was authored by Andriy Chemerynskiy
How to give proper feedback? Although you might find this topic trivial, the majority of people struggle with it.
Having this skill will not just improve your career, it will also improve your relationships with other people.
Why you should give feedback?
There are two types of feedback. Positive and negative. Both of them have the same goal which is to improve the situation or the person's performance.
By giving people feedback you make them grow. Often it involves criticism, but when it is given in the right way, it can help them evolve.
The result of not sharing feedback within a group might result in gossips that would harm everyone.
Ideal feedback formula
In 2003 executive coach and author Anna Carroll developed the the COIN Conversation Model.
COIN stands for Context, Observation, Impact, and Next steps:
- Context - define the situation
- Observation - describe the behavior
- Impact - clarify the impact
- Next steps - make a suggestion
Let me give you an example:
During our meeting (context)... you interrupted me several times (observation)... and it made me feel as though you don’t want to hear what I have to say (impact)... Could you next time let me finish my thought so everybody has a chance to share their opinion, please? (next steps)
What's important here is not just to blame someone for something, but to let them know what it made you think or feel.
Do not avoid giving feedback because you are afraid to upset another person. You cannot control the mood of the person you are giving your feedback to, but you will encourage honesty in the group and potentially fix the problem that another person cooperates with.
Feedback receiver maturity
You might become pro at giving feedback, but you have still to keep one thing in mind. Not everyone is used to receive feedback and maybe you too.
There are different levels of maturity:
Source
It doesn't mean that you can't disagree with someone's feedback. The goal is to lift yourself up the staircase towards understanding.
As homework, try giving feedback to someone. It doesn't have to be necessarily positive or negative. Let’s make the world a better place by improving ourselves 💪
This content originally appeared on DEV Community and was authored by Andriy Chemerynskiy
Andriy Chemerynskiy | Sciencx (2021-09-30T18:13:18+00:00) Art of giving feedback. Retrieved from https://www.scien.cx/2021/09/30/art-of-giving-feedback/
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