This content originally appeared on NN/g latest articles and announcements and was authored by Kara Pernice
Summary: The field of research operations (ResearchOps) has garnered attention in recent years, but dedicated roles in organizations are uncommon and resources are scarce today.
ResearchOps is meant to support people who do research. Support can take so many forms: paving the way for research activities to become commonplace, making it easy for people who do research to increase knowledge, making user recruiting and data management painless and ethical, jump-starting collaborative prioritization exercises, and routinely tagging insights so they may be easily found later. Organizations with advanced ResearchOps teams do all these activities plus many more and provide a solid foundation for sound, effective research.
In December 2021 we conducted a survey with 353 UX professionals in which we asked them about the state of ResearchOps at their organizations. We found that teams do not have the resources or readiness for many ResearchOps elements.
ResearchOps Roles Uncommon Today
One of the survey questions asked respondents about the presence of various ResearchOps roles at their organization.
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This content originally appeared on NN/g latest articles and announcements and was authored by Kara Pernice
Kara Pernice | Sciencx (2022-03-13T16:00:00+00:00) The State of ResearchOps: Untapped Yet. Retrieved from https://www.scien.cx/2022/03/13/the-state-of-researchops-untapped-yet/
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