This content originally appeared on NN/g latest articles and announcements and was authored by Jakob Nielsen
Summary: To strengthen people’s memory skills, we should design interfaces that help users practice recall.
Since 1994, one of the 10 usability heuristics has been that user-interface design should support recognition rather than recall . The argument used to be that it’s easier for people to recognize that something shown by the computer is what they want (say, a command in a menu) than to dredge out of memory the name of that something.
Today we are announcing that this guideline should be reversed for modern user-interface design. Now, recall is better than recognition. It’s not so bad to have to change one of our 10 heuristics after 28 years. 90% of the heuristics still remain valid, which is the same as we have found in past analyses of old usability guidelines .
Mostly, what’s good design remains the same decade after decade, but it’s reasonable that a guideline that refers to something as changeable as human memory can — and thus should — change.
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This content originally appeared on NN/g latest articles and announcements and was authored by Jakob Nielsen
Jakob Nielsen | Sciencx (2022-04-01T07:01:00+00:00) Support Recall Instead of Recognition in UI Design. Retrieved from https://www.scien.cx/2022/04/01/support-recall-instead-of-recognition-in-ui-design/
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